About Us
Originating as a web hosting company in 2008, TheGigabit has since grown its business to be one of the key players in the Data Center industry along with multi-faceted-offerings from IT infrastructure, Data Centers, Cybersecurity and Network Design to Managed Services and more. At TheGigabit, we’re your trusted IT partner that provides a human-centric approach to all your business IT needs!
What We Do
Internet & Network
We design and manage secure, high-performance internet and network infrastructures tailored to your business needs. From connectivity to network optimization and security, we ensure your operations stay online and protected at all times.
→IPLC
→Metro-E
→IP Transit
Hardware
From procurement to deployment, we supply and support enterprise-grade hardware solutions that power your business. Whether it’s servers, workstations, or networking equipment, we ensure reliability, scalability, and ongoing maintenance.
→End User Hardware
→Software Licenses Renewal
→Enterprise Hardware
End User Solutions
Empower your team with intuitive, efficient, and secure IT tools. We offer desktop management, support services, and tailored solutions that streamline workflows and enhance productivity for every end user.
→On Premise Solutions
→WAF & SSL
→Dedicated IT Consultancy
→Managed Services
→Security
Hosting
Reliable, flexible hosting solutions for websites, applications, and critical systems. We provide managed hosting environments with built-in security, performance monitoring, and 24/7 support—so you can focus on your business.
→Wordpress Hosting
→Domain
→Web Hosting
→Email Hosting
Data Center
Our data center services offer enterprise-grade infrastructure with maximum uptime, security, and scalability. Whether you need colocation, private cloud, or hybrid solutions, we ensure your data is always accessible and protected.
→Disaster Recovery & Backup Recovery
→Colocation
→VPS
→Bare Metal Servers
→Cloud
We Understand & Drive Your Business to Excel
1.8 Tbps
Our entire network traffic capacity (bandwidth/ fuel of data transportation) is 1.8 Tbps.
6,000 Dedicated Servers
We currently housing more than 6,000 DEDICATED SERVERS across 10 Data Centers in Hong Kong, Taiwan and Malaysia and Japan.
15 Mins
We’ve achieved fast and speedy 15 minutes provision time in bare metal server (dedicated server) and reinstallation for our clients.
2,000 Customers
We serve more than 2,000 customers worldwide.
Largest Network Backbone Capacities
We are one of the largest network backbone capacities & number of IP’s addresses for hosting providers in Malaysia.
24/7 NOCs & Security Operations Centers
TheGigabit equipped 24/7 Network Operating Centers & Security Operations Centers since year 2010. These centers are supported by our team with 24/7 network monitoring & technical support.
Our Vision
Designing and delivering customer-centric solutions that enhance company efficiency and optimize costs, while ensuring swift, seamless and accessible technology for all.
Our Mission
Preparing Businessess for the future
We keep a pulse on emerging trends such as Artificial Intelligence to properly equip businesses for the future.
Harnessing Limitless Potential
We believe in a culture of endless learning. With every moment, our team ascends towards limitless potential.
Creating Infrastructure that Works
We leverage over 16 years of expertise across multiple industries to consult businesses and develop infrastructure that works without breaking the bank.
Ensuring Business Continuity
We protect businesses from cyber threats and create robust disaster recovery strategies for minimal downtime.
Saving Our Planet (ESG)
We strive towards reducing carbon footprint and creating an inclusive environment for sustainable digitalization.
Our People
West Teoh
CEO & EVP of Information Technology
Keng Onn
IT General Manager
Roy Shu
Sales Director - APAC Region
Kai Ying
Executive Director & EVP of Procurement
Yuna Lim
Executive Director & EVP of Hardware Business Development
Laven Au Yong
EVP of Interest Hosting Business Development
Our Roadmap
2008
2008
Established Gigabit Hosting Sdn Bhd (TheGigabit)
MY01 @ Kuala Lumpur
2010
2010
One of the earliest Malaysian-based companies to provide Public Cloud Services
Collaboration with Catcha Group Berhad
2011
2011
Focused on network services, setup own BGP Network & ASN
Sage Malaysia entrusted TheGigabit’s Cloud Solutions
2012
2012
HK01 @ Kowloon Bay
2013
2013
Channel Partner with Dell
Further expanded international network to multiple 10Gbps
2014
2014
Further expanded the business to a 2nd Data Center in Hong Kong (HK02@Sha Tin)
Expanded new Data Center in Malaysia (MY02 @ Cyberjaya)
2015
2015
TheGigabit is the selected vendor of Data Center and IP Transit Provider for Tencent, China
2016
2016
Invested into Anti-DDoS & WAF to enhance network security for SMEs, Large Enterprises, and MNCs
2017
2017
Further expanded HK01 to total capacity of 180 Racks & 3,000 Servers with Tier 3+ Data Center
2018
2018
Further expanded HK02 – (Fit approx. 236 racks and 20,000 servers)
2019
2019
Launched 1st Tier 3+ Data Center in Taiwan – TW01 @ Taipei
Built a direct point-to-point connectivity – Malaysia ↔ Hong Kong ↔ Taiwan
2021
2021
Expanded services with VMware – Deployed & Launched vCloud, Director & Google Suites
Further expanded MY01 to the entire Data Center suite, 11th Floor (additional 35 racks expansion)
2022
2022
Launched 1st Tier 3+ Data Center in Japan (JP01 @ Tokyo).
2023
2023
Expanded to 3rd Data Center in Hong Kong HK03 (Tier 4) @ Tseung Kwan O
Expanded to 3rd Data Center in Malaysia – MY03 @ Cyberjaya (TheGigabit’s Flagship Data Center)
MOU Signing with China Telecom Malaysia
MOU Signing with ESET Malaysia
2024
2024
Exclusive .coop.my Partnership with MYNIC
MOU Signing with Grafilab Technologies